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INTEGRATION

Connect your Collaboration / Messaging

Incident response happens in chat threads, and those threads are evidence. TruSecure's collaboration connector pulls incident communications and approval threads, so decision trails carry timestamps and participants.

What the connector pulls

Collaboration / Messaging data pulled into TruSecure
Source systemWhat TruSecure pullsFeeds governance
Incident channelsResponse threads, participants, decisionsIncident and Resilience Workflows · NIS2 Art. 23 timelines
Approval threadsApprovals, sign-offs, dissent recordsAudit Trail · governance evidence
Distribution logsBoard-pack and report delivery, read stateBoard Reporting · disclosure evidence
Retention stateChannel retention policies, legal holdsControl Library · records-management measures

Evidence produced from Collaboration / Messaging data

One control test pulled from live Collaboration / Messaging state — not a manual export, not a screenshot, but a verified query result with provenance:

Control test · COL-2026-009 incident timelineSample data
Control tested
Significant-incident decisions logged with times and owners
Collab source
Slack · #inc-2026-014 response channel
Test
re-perform · channel export vs incident record
Sample
47 decision points · 47 timestamped, 41 with named owner
Result
pass with exceptions · 6 ownerless decisions, added retroactively
Evidence
Slack API query · timestamped 2026-08-22T11:14:22Z
Export
sealed · sha256:2b9f...6e4c

Setup and scope model

  1. Read-only, scoped permission

    Connector requires read-only access to designated channels and threads. No write permissions, no ability to post, edit, or delete messages.

  2. Data filtered by entity

    Workspaces and channels scoped to the entity context — incident threads for your entity's incidents only.

  3. Continuous sync

    Threads captured as they happen, so the incident record assembles during the incident rather than after it.

Commercial packaging

Collaboration / Messaging connectors are part of the paid TruSecure Fabric subscription. The connector itself, the continuous sync, the evidence provenance tracking, and the mapping to NIS2, DORA, ISO 27001, SOC 2 and other frameworks are all included — no per-connector fees, no usage tiers. Pricing is scoped in the conversation, not a price list.

How integration works

A demo with your actual Collaboration / Messaging environment shown in preview mode — your data pulling into governance, feeding controls and evidence. Then a Resilience Sprint that configures the connector for production, scopes the entity context, and validates the first evidence pull. No self-serve checkout, no per-connector pricing.

TruSecure helps operationalize requirements and prepare evidence. Legal interpretation should be validated by qualified counsel.